AIS is an international technology standard that improves maritime safety and security - Click here.
A comprehensive customer and technical support hub for all your enquiries - Click here.
An international network of knowledgeable em-trak dealers - click here.
The B200 is a great piece of kit. I decided that if I needed to install the AIS I wanted a product that was going to last and could handle the heavy duty lifestyle!
I can rely on my em-trak B100. I can't operate without my AIS and my em-trak B100 never lets me down, letting me get on with my work.
My A100 paid for itself in months. I didn't think that I needed AIS until I got one. It increased my efficiency and I reckon has paid for itself within a year.
For your security and peace of mind we use Stripe for our payments. Please complete the payment information to finalise your purchase. Upon completion of the purchase you will receive an email confirming your purchase(s) and our details in the event of a problem. We aim to dispatch all orders within two (2) working days.*
*You can use the id's below to retrieve any information about your orders. Each id represents an order with em-trak.
* This price includes Shipping and Sales Taxes & VAT.
* Subject to stock availability, your order will be dispatched, from our warehouse in the UK, within 2 working days. On the day your order is dispatched you will receive a confirmation email, along with a shipping tracking number. If there is any delay we will contact you by email. If you have any questions about your order status, email us at email@example.com
Please complete your payment and shipping details, once you have completed your details and are happy to proceed payment will be taken from your card.
All em-trak products are provided with a comprehensive three year warranty against manufacturing and design faults. In the unlikely event of a problem, the support section of our web site provides some trouble shooting advice or you can contact our Customer Support Team at firstname.lastname@example.org.
We strive to provide the finest customer support. In the unlikely event of a problem our customer support team are there to help and can be easily contacted by email. If your unit needs to be returned to us we will endeavour to minimise the time it takes and keep you informed at all times.
Our life time customer support commitment means that we are always there to support you, even if your product is out of warranty. If you have a faulty product, then in the first instance contact our customer support team at email@example.com to see if the problem can be easily resolved. If the issue cannot be resolved in the field, then you can send the unit to em-trak and for a fixed fee of $100 we will investigate the problem and provide you with an estimate for repair. Upon your approval we will carry out the repair, give the unit a full service and return it along with a 3 month warranty.
This product is supplied with a PC based programming tool which allows you to program the device with your vessel details.
If you are located in the USA, the law states that you must have a competent professional program the unit for you. Alternatively, once you have placed your order, we will contact you to see if you would like us to program the unit on your behalf prior to dispatch.
This product must be programmed to operate. To program the product you will need the Identifier Programming Kit which can be purchased as an accessory: details available in the accessory section of our web site. Alternatively upon request we can program the Identifier with your information prior to shipment. We will contact you upon receipt of your order if you do not order a programming kit to obtain programming information.
In standard form, this product is a modified CSTDMA Class B transceiver with a TUV issued R&TTE certificate. It is not certified by the FCC for use in the USA and may require local authority approval for operation in other territories. It is your responsibility to ensure that you are legally operating the Identifier. If you are unsure about this issue, please contact us or your local radio authorities.
A comprehensive customer and technical support hub for all your enquiries - click here.
Copyright em-trak Marine Electronics Ltd 2013
Contact us on the numbers below or alternatively complete our online form.
UK HEAD OFFICE
+44 (0) 1489 611662
US REGIONAL OFFICE
+1 617 273 8395
US SUPPORT ENQUIRIES
1 - 855 - US AIS HELP
Designed & Built by AJADESIGN.CO.UK
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