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Product support: I100-X

em-trak dedicated customer support is available 24/7 globally to help you get the most from your em-trak product.

Installation

Installing your I100-X

Each tender or craft associated with a parent vessel will need to be programmed with it’s own unique MMSI number. Please be advised that the standard MMSI number range is 200000000-799999999, with 98xxxxxxx for associated vessels.
 
Using the same MMSI for multiple units will cause conflicts where it will either appear to jump from position to position, or just not be received at all if the transmissions clash. This will need to be issued by your local radio authority.

With the hundreds of different vessel types and configurations on the water, it’s hard to give exact examples of how an Identifier should be installed, but if you consider some basic points, then you should be able to ensure a good standard of performance from the installed (and correctly configured and charged) unit.

1 – Is the unit accessible? – Unit must be easy to access, with the “ Window”  in the Bracket easy to view.

2 – Is the unit secure? – Make sure the unit is firmly attached to the vessel using the fixing kit and bracket provided.

3 – Is it clear from any obstructions? – Make sure that the unit is clear of obstructions over and around the Identifier to ensure good GPS reception and good VHF signal propagation.

4 – Is it installed at a suitable height? – The Identifier bracket should be mounted to a  non-metallic, vertical pole with the status indicator clearly visible. It should only be mounted vertically and ideally should be at least 2m above sea-level.. Installing higher will ensure better range, but remember to balance this with the need to be able to gain easy access to the unit.

We’re occasionally asked why individual Identifiers under test in the field struggle to achieve the stated 5 day battery life listed in our product literature.

If you have an Identifier that is not  achieving the full 5 day operation then we’d suggest that you consider/check all of the following:

1 – Installation. Our experience has shown that this is the single biggest contributory factor to poor battery performance. If units are not installed as per the instructions/advice given on the Quick Start Guide, then the Identifier will struggle to operate correctly. Below is an example of a poor installation.

This units battery was drained quickly as the Identifier itself was having to work harder in order to receive a GPS fix (The GPS antenna is located mid-way along the internal PCA, roughly to the right of where the SOS button is located.) The metal railing of this vessel acted to inhibit the ability of the antenna to receive a signal.                              

                                   image_2.jpg

 

2 – Battery Charge. Please ensure that the unit receives a full charge prior to use. When correctly inserted into a charging dock, the LED on the front of the Identifier will flash once every second. When charging is complete the status indicator will remain continuously illuminated. It should take no longer than 5 hours for the Identifier to receive a full charge.

3 – Configuration. The default setup for the Identifier is for it to transmit once every 5 minutes. Provided the Identifier is correctly installed, is fully charged and configuration of TX rate is not altered from default, then it should operate 5 days on a single charge. It is possible to alter the TX rate of the identifier with configuration software, but doing so will reduce the battery life of the Identifier. 

Product change notifications

I100-X product change notifications

This software update is for maintenance and improvement of the I100X.

Software version: 160200.01.05.01

 

PCN 59 can be downloaded here – https://em-trak.sharefile.com/d-s3f9da66f0b8c47858bc3aeaf550e666b

 

FAQ

Frequently asked questions

To increase the reporting rate please send the following command using Serial Data window in the Diagnostics mode tab of quickAIS software or using a Terminal Emulator software.

 

The following command will increase the reporting rate to 30 seconds:

$PSMT,0,2,0xC37F28C3,1,setposti 30,0*1A

The following command will increase the reporting rate to 1 minute:
$PSMT,0,2,0xC37F28C3,1,setposti 60,0*1F

The following command will increase the reporting rate to 2 minutes:
$PSMT,0,2,0xC37F28C3,1,setposti 120,0*2A

The following command will decrease the reporting rate to 10 minutes:
$PSMT,0,2,0xC37F28C3,1,setposti 600,0*2F


To return it to the 5 minute reporting rate please send the following command:
$PSMT,0,2,0xC37F28C3,1,setposti 300,0*2A

 

Please be advised that increasing the reporting rate will reduce the battery life from the default 5 days. We haven’t carried out any long-term tests using the increased report rates so we would recommend monitoring the performance of the battery if used in the long term.

Troubleshooting

Troubleshooting your I100-X

AIS tracking sites get their data from AIS receivers that are installed along coastlines as well as satellites. Satellites receive a very low percentage (<2%) of transmissions from standard AIS transceivers and have many blind spots. Therefore tracking sites do not provide full coverage, at times their reception range is variable, may drop out entirely and their data refresh rate cycles and latencies can be very slow.

The best way to check your AIS is working correctly is to ask a nearby vessel with AIS if they can see you.

Lack of GPS signal can be caused by factors such as installation location and interference from other electronic equipment. Make sure there are no obstructions over and around the unit to ensure good GPS reception. The bracket should be mounted to a non-metallic, vertical pole or rail. To reduce the chances of interference it should be mounted as far away as possible from other transmitting antennas.

To reset the bracket ID, connect to quickAIS software with the identifier connected and select the Clear Paired Bracket

clear_pair_bracket.png

User manual

I100-X user manuals

Please download the user manual for the I100-X below

Please see attached for a pdf copy of the Quick Start Guide for the I100-X.

Certification

I100-X certification

The Material Safety Datasheet for the I100 battery can be downloaded below.

 

 

The I100-X RED Declaration of Conformity can be downloaded below.

 

Configuration software

I100-X configuration software

Please download quickAIS V2.3 here – https://em-trak.sharefile.com/d-s70822f77d4c749fb8f9dec47c64e11dc

This release provides the following improvements:

  • accessible ‘Diagnostics mode’ menu providing Diagnostics, Voyage data (VDR), GNSS status, and Serial data tabs
  • buttons to clear the bracket pairing and enter deep sleep on the ‘Basic mode’ menu
  • enhanced GNSS status tab providing satellite tracking information